Tutor Terms and Conditions

第1部分-我们如何处理您的信息？
When you signup to be an independent tutor with Tell Class, as part of the joining process, we collect the personal information you give us such as your name, address, contact number and email address, location, profile photo etc.
当您浏览我们的学校网站时，我们还会自动收到您计算机的互联网协议（IP）地址，以便向我们提供有助于我们了解您的浏览器和操作系统的信息。
Email marketing (if applicable): With your permission, we may send you emails, notifications about school updates, student booking information/updates and payment updates.

SECTION 1 - AGE OF CONSENT
By using this site as an independent Tutor, you confirm that you are at least 18 years old.

SECTION 2 - TELL CLASS IS A MARKETPLACE PROVIDER

You acknowledge that Tell Class is not in the business of providing tutoring services. Tell Class provides an online marketplace where Students and Tutors can connect.

Tutors are Independent Contractors. You acknowledge that Tutors are independent contractors operating an independent business enterprise who use the Platform to offer and provide Tutoring Services to Students. Tell Class is not an employer of any Tutor and will not be responsible for providing Tutors with company benefits such as paid leave, insurance etc.  Each individual independent contractor will be responsible for paying their own taxes. 

Tutors Provide Materials. You understand that, except as otherwise specifically agreed between Student and Tutor, Tutor will provide all equipment, tools, materials, and labour that he or she needs to perform the Tutoring Services agreed to with Student and that Tell Class will provide no equipment, tools, materials, or labour that may be needed to perform the Tutoring Services under this Agreement. Tell Class will, however, in its discretion, provide both Student and Tutor with access to the teaching Platform to facilitate access to available, optional support resources and materials.

SECTION 3 - PAYMENTS
All tutors will be paid from €3 to €5 per 25 minute lesson taught, depending on your residency.  Payment will be transferred by the 5th of the following month.

Payment Method: Each tutor will be paid via Wise.com and paid in Euro currency. All tutors are required to set-up a Wise account and create a Euro account for your salary to be paid into.

Please note: With each transfer from a tutor's Wise account to their personal bank account, Wise will ask you for a small conversion fee, this fee is payable by each individual tutor.

SECTION 4 - TUTOR RULES

No sharing of personal contact details. This includes telephone numbers, email addresses, social media accounts, surnames etc between tutors & students.

老师和学生在行动和言语上要互相尊重. Any inappropriate language or sexual behaviour will not be tolerated on Tell Class and will be dealt with swiftly. All lessons are recorded for everyone's protection. Anyone violating these terms of service will have their account suspended immediate and may result in the termination of your account. (See Section 16 on 服务条款 for more information about Terminations).  You agree to "Red Flag" a lesson to report an issue to support should any inappropriate behaviour occur.

Be on time for lessons. All Tutors agree to be on time for booked lessons (At least 1 minute before the scheduled lessons). Should a Tutor arrive late or not arrive at all for the booked lesson, penalties will charged on their account.

Tutors availability. Each Tutor is responsible to manage their own availability.  

Mini Educational Video Lesson Submission. To assist Tutors in getting more exposure to more students, and to assist Tell Class in marketing the school, all Tutors can submit a 30 second - 1 minute mini language lesson.

SECTION 5 - VIDEO SUBMISSIONS, USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (mini video language lessons) or without a request from us you send creative ideas, suggestions, proposals, plans, videos or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments or videos; or (3) to respond to any comments or videos. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments, videos or materials will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 6 - THIRD-PARTY SERVICES
通常，我们使用的第三方提供商只会在允许他们执行向我们提供的服务的必要范围内收集，使用和披露您的信息。
However, certain third-party service providers, such as payment providers and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
对于这些提供商，我们建议您阅读他们的隐私政策，以便您了解这些提供商将如何处理您的个人信息。

一旦您离开我们学校的网站或重定向到第三方网站或应用程序，您将不再受本隐私政策或我们网站的服务条款的约束。

SECTION 7 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. None of your personal contact information will be shared with students to protect your privacy.

SECTION 8 - DATA STORAGE
Our website and school database is hosted on the Tell Class servers. Your data is stored on Tell Class’s data storage, databases and the general Tell Class application. We store your data on a secure server behind a firewall. 

SECTION 9 - SECURITY
为了保护您的个人信息，我们会采取合理的预防措施并遵循行业最佳实践，以确保其不会被不适当地丢失，滥用，访问，披露，更改或破坏。如果您向我们提供您的信用卡信息，则使用安全套接字层技术（SSL）对该信息进行加密，并以AES-256加密进行存储。尽管没有通过Internet或电子存储进行传输的方法是100%的安全方法，但是我们遵循所有PCI-DSS要求并实施其他普遍接受的行业标准。

SECTION 10 - COOKIES

什么是饼干？

Cookies是简单的文本文件，由网站的服务器存储在您的计算机或移动设备上。每个Cookie对您的Web浏览器都是唯一的。它将包含一些匿名信息，例如唯一标识符，网站的域名以及一些数字和数字。

我们使用哪种类型的Cookie？

必要的Cookie

在访问和浏览我们的网站并使用其功能时，必要的cookie可使我们为您提供最佳的体验。例如，这些cookie使我们认识到您已经创建了一个帐户并已登录该帐户。

功能性Cookie

功能cookie使我们能够根据您做出的选择来操作网站。例如，我们将识别您的用户名，并记住您在以后的访问中如何自定义网站。

分析型Cookie

这些Cookie使我们和第三方服务能够收集汇总数据，以统计访问者如何使用本网站。这些Cookie不包含个人信息，例如姓名和电子邮件地址，并用于帮助我们改善您对网站的用户体验。

SECTION 11 - CHANGES TO THIS PRIVACY POLICY
我们保留随时修改此隐私政策的权利，因此请经常对其进行审查。更改和澄清将在其发布在网站上后立即生效。如果我们对该政策进行重大更改，我们将在此处通知您该政策已更新，以便您了解我们收集的信息，我们如何使用它以及在什么情况下（如果有）我们使用和/或披露它。如果我们的商店被收购或与另一家公司合并，则您的信息可能会转移给新所有者，以便我们可以继续向您出售产品。

问题和联系方式
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our support from within your account.