Tutor Terms and Conditions

SEÇÃO 1 - O QUE FAZEMOS COM SUAS INFORMAÇÕES?
When you signup to be an independent tutor with Tell Class, as part of the joining process, we collect the personal information you give us such as your name, address, contact number and email address, location, profile photo etc.
Quando você navega no site da nossa escola, também recebemos automaticamente o endereço de protocolo da Internet (IP) do seu computador para nos fornecer informações que nos ajudem a aprender sobre o seu navegador e sistema operacional.
Email marketing (if applicable): With your permission, we may send you emails, notifications about school updates, student booking information/updates and payment updates.

SECTION 1 - AGE OF CONSENT
By using this site as an independent Tutor, you confirm that you are at least 18 years old.

SECTION 2 - TELL CLASS IS A MARKETPLACE PROVIDER

You acknowledge that Tell Class is not in the business of providing tutoring services. Tell Class provides an online marketplace where Students and Tutors can connect.

Tutors are Independent Contractors. You acknowledge that Tutors are independent contractors operating an independent business enterprise who use the Platform to offer and provide Tutoring Services to Students. Tell Class is not an employer of any Tutor and will not be responsible for providing Tutors with company benefits such as paid leave, insurance etc.  Each individual independent contractor will be responsible for paying their own taxes. 

Tutors Provide Materials. You understand that, except as otherwise specifically agreed between Student and Tutor, Tutor will provide all equipment, tools, materials, and labour that he or she needs to perform the Tutoring Services agreed to with Student and that Tell Class will provide no equipment, tools, materials, or labour that may be needed to perform the Tutoring Services under this Agreement. Tell Class will, however, in its discretion, provide both Student and Tutor with access to the teaching Platform to facilitate access to available, optional support resources and materials.

SECTION 3 - PAYMENTS
All tutors will be paid from €3 to €5 per 25 minute lesson taught, depending on your residency.  Payment will be transferred by the 5th of the following month.

Payment Method: Each tutor will be paid via Wise.com and paid in Euro currency. All tutors are required to set-up a Wise account and create a Euro account for your salary to be paid into.

Please note: With each transfer from a tutor's Wise account to their personal bank account, Wise will ask you for a small conversion fee, this fee is payable by each individual tutor.

SECTION 4 - TUTOR RULES

No sharing of personal contact details. This includes telephone numbers, email addresses, social media accounts, surnames etc between tutors & students.

Tutores e alunos devem respeitar uns aos outros na ação e na fala. Any inappropriate language or sexual behaviour will not be tolerated on Tell Class and will be dealt with swiftly. All lessons are recorded for everyone's protection. Anyone violating these terms of service will have their account suspended immediate and may result in the termination of your account. (See Section 16 on Termos de serviço for more information about Terminations).  You agree to "Red Flag" a lesson to report an issue to support should any inappropriate behaviour occur.

Be on time for lessons. All Tutors agree to be on time for booked lessons (At least 1 minute before the scheduled lessons). Should a Tutor arrive late or not arrive at all for the booked lesson, penalties will charged on their account.

Tutors availability. Each Tutor is responsible to manage their own availability.  

Mini Educational Video Lesson Submission. To assist Tutors in getting more exposure to more students, and to assist Tell Class in marketing the school, all Tutors can submit a 30 second - 1 minute mini language lesson.

SECTION 5 - VIDEO SUBMISSIONS, USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (mini video language lessons) or without a request from us you send creative ideas, suggestions, proposals, plans, videos or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments or videos; or (3) to respond to any comments or videos. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments, videos or materials will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 6 - THIRD-PARTY SERVICES
Em geral, os fornecedores terceirizados usados por nós apenas coletarão, usarão e divulgarão suas informações na medida necessária para permitir que realizem os serviços que nos fornecem.
However, certain third-party service providers, such as payment providers and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Para esses provedores, recomendamos que você leia suas políticas de privacidade para que possa entender a maneira como suas informações pessoais serão tratadas por esses provedores.

Depois de sair do site da nossa escola ou for redirecionado para um site ou aplicativo de terceiros, você não será mais regido por esta Política de Privacidade ou pelos Termos de Serviço do nosso site.

SECTION 7 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. None of your personal contact information will be shared with students to protect your privacy.

SECTION 8 - DATA STORAGE
Our website and school database is hosted on the Tell Class servers. Your data is stored on Tell Class’s data storage, databases and the general Tell Class application. We store your data on a secure server behind a firewall. 

SECTION 9 - SECURITY
Para proteger suas informações pessoais, tomamos as precauções razoáveis e seguimos as melhores práticas do setor para garantir que não sejam perdidas, mal utilizadas, acessadas, divulgadas, alteradas ou destruídas de forma inadequada. Se você nos fornecer as informações do seu cartão de crédito, as informações serão criptografadas usando a tecnologia Secure Socket Layer (SSL) e armazenadas com criptografia AES-256. Embora nenhum método de transmissão pela Internet ou armazenamento eletrônico seja 100% seguro, seguimos todos os requisitos PCI-DSS e implementamos padrões adicionais geralmente aceitos da indústria.

SECTION 10 - COOKIES

O que são cookies?

Cookies são arquivos de texto simples que são armazenados em seu computador ou dispositivo móvel pelo servidor de um site. Cada cookie é exclusivo para o seu navegador. Ele conterá algumas informações anônimas, como um identificador exclusivo, nome de domínio do site e alguns dígitos e números.

Que tipos de cookies usamos?

Cookies necessários

Os cookies necessários permitem-nos oferecer-lhe a melhor experiência possível ao aceder e navegar no nosso site e utilizar as suas funcionalidades. Por exemplo, esses cookies permitem-nos reconhecer que você criou uma conta e se conectou a ela.

Cookies de funcionalidade

Os cookies de funcionalidade permitem-nos operar o site de acordo com as escolhas que você faz. Por exemplo, reconheceremos seu nome de usuário e lembraremos como você personalizou o site em visitas futuras.

Biscoitos analíticos

Esses cookies permitem a nós e a serviços de terceiros coletar dados agregados para fins estatísticos sobre como nossos visitantes usam o site. Esses cookies não contêm informações pessoais, como nomes e endereços de e-mail, e são usados para nos ajudar a melhorar a experiência do usuário no site.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY
Nós nos reservamos o direito de modificar esta política de privacidade a qualquer momento, portanto, revise-a com frequência. As alterações e esclarecimentos entrarão em vigor imediatamente após sua publicação no site. Se fizermos alterações materiais a esta política, iremos notificá-lo aqui de que ela foi atualizada, para que você esteja ciente de quais informações coletamos, como as usamos e sob quais circunstâncias, se houver, usamos e / ou divulgamos isto. Se nossa loja for adquirida ou fundida com outra empresa, suas informações podem ser transferidas para os novos proprietários para que possamos continuar a vender produtos para você.

DÚVIDAS E INFORMAÇÕES DE CONTATO
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our support from within your account.