Tutor Terms and Conditions

BAGIAN 1 - APA YANG KAMI LAKUKAN DENGAN INFORMASI ANDA?
When you signup to be an independent tutor with Tell Class, as part of the joining process, we collect the personal information you give us such as your name, address, contact number and email address, location, profile photo etc.
Saat Anda menelusuri situs web sekolah kami, kami juga secara otomatis menerima alamat protokol internet (IP) komputer Anda untuk memberi kami informasi yang membantu kami mempelajari browser dan sistem operasi Anda.
Email marketing (if applicable): With your permission, we may send you emails, notifications about school updates, student booking information/updates and payment updates.

SECTION 1 - AGE OF CONSENT
By using this site as an independent Tutor, you confirm that you are at least 18 years old.

SECTION 2 - TELL CLASS IS A MARKETPLACE PROVIDER

You acknowledge that Tell Class is not in the business of providing tutoring services. Tell Class provides an online marketplace where Students and Tutors can connect.

Tutors are Independent Contractors. You acknowledge that Tutors are independent contractors operating an independent business enterprise who use the Platform to offer and provide Tutoring Services to Students. Tell Class is not an employer of any Tutor and will not be responsible for providing Tutors with company benefits such as paid leave, insurance etc.  Each individual independent contractor will be responsible for paying their own taxes. 

Tutors Provide Materials. You understand that, except as otherwise specifically agreed between Student and Tutor, Tutor will provide all equipment, tools, materials, and labour that he or she needs to perform the Tutoring Services agreed to with Student and that Tell Class will provide no equipment, tools, materials, or labour that may be needed to perform the Tutoring Services under this Agreement. Tell Class will, however, in its discretion, provide both Student and Tutor with access to the teaching Platform to facilitate access to available, optional support resources and materials.

SECTION 3 - PAYMENTS
All tutors will be paid from €3 to €5 per 25 minute lesson taught, depending on your residency.  Payment will be transferred by the 5th of the following month.

Payment Method: Each tutor will be paid via Wise.com and paid in Euro currency. All tutors are required to set-up a Wise account and create a Euro account for your salary to be paid into.

Please note: With each transfer from a tutor's Wise account to their personal bank account, Wise will ask you for a small conversion fee, this fee is payable by each individual tutor.

SECTION 4 - TUTOR RULES

No sharing of personal contact details. This includes telephone numbers, email addresses, social media accounts, surnames etc between tutors & students.

Tutor dan Siswa harus saling menghormati dalam tindakan dan ucapan. Any inappropriate language or sexual behaviour will not be tolerated on Tell Class and will be dealt with swiftly. All lessons are recorded for everyone's protection. Anyone violating these terms of service will have their account suspended immediate and may result in the termination of your account. (See Section 16 on Persyaratan Layanan for more information about Terminations).  You agree to "Red Flag" a lesson to report an issue to support should any inappropriate behaviour occur.

Be on time for lessons. All Tutors agree to be on time for booked lessons (At least 1 minute before the scheduled lessons). Should a Tutor arrive late or not arrive at all for the booked lesson, penalties will charged on their account.

Tutors availability. Each Tutor is responsible to manage their own availability.  

Mini Educational Video Lesson Submission. To assist Tutors in getting more exposure to more students, and to assist Tell Class in marketing the school, all Tutors can submit a 30 second - 1 minute mini language lesson.

SECTION 5 - VIDEO SUBMISSIONS, USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (mini video language lessons) or without a request from us you send creative ideas, suggestions, proposals, plans, videos or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments or videos; or (3) to respond to any comments or videos. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libellous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments, videos or materials will not contain libellous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 6 - THIRD-PARTY SERVICES
Secara umum, penyedia pihak ketiga yang kami gunakan hanya akan mengumpulkan, menggunakan, dan mengungkapkan informasi Anda sejauh yang diperlukan untuk memungkinkan mereka melakukan layanan yang mereka berikan kepada kami.
However, certain third-party service providers, such as payment providers and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Untuk penyedia ini, kami menyarankan Anda membaca kebijakan privasi mereka sehingga Anda dapat memahami cara informasi pribadi Anda akan ditangani oleh penyedia tersebut.

Setelah Anda meninggalkan situs web sekolah kami atau dialihkan ke situs web atau aplikasi pihak ketiga, Anda tidak lagi diatur oleh Kebijakan Privasi ini atau Persyaratan Layanan situs web kami.

SECTION 7 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. None of your personal contact information will be shared with students to protect your privacy.

SECTION 8 - DATA STORAGE
Our website and school database is hosted on the Tell Class servers. Your data is stored on Tell Class’s data storage, databases and the general Tell Class application. We store your data on a secure server behind a firewall. 

SECTION 9 - SECURITY
Untuk melindungi informasi pribadi Anda, kami mengambil tindakan pencegahan yang wajar dan mengikuti praktik terbaik industri untuk memastikan informasi itu tidak hilang, disalahgunakan, diakses, diungkapkan, diubah, atau dihancurkan secara tidak semestinya. Jika Anda memberikan kami informasi kartu kredit Anda, informasi tersebut dienkripsi menggunakan teknologi lapisan soket aman (SSL) dan disimpan dengan enkripsi AES-256. Meskipun tidak ada metode transmisi melalui Internet atau penyimpanan elektronik yang 100% aman, kami mengikuti semua persyaratan PCI-DSS dan menerapkan standar industri tambahan yang diterima secara umum.

SECTION 10 - COOKIES

Apa itu cookie?

Cookie adalah file teks sederhana yang disimpan di komputer atau perangkat seluler Anda oleh server situs web. Setiap cookie unik untuk browser web Anda. Ini akan berisi beberapa informasi anonim seperti pengenal unik, nama domain situs web, dan beberapa digit dan angka.

Jenis cookie apa yang kami gunakan?

Cookie yang diperlukan

Cookie yang diperlukan memungkinkan kami menawarkan pengalaman terbaik saat mengakses dan menavigasi situs web kami dan menggunakan fitur-fiturnya. Misalnya, cookie ini memberi tahu kami bahwa Anda telah membuat akun dan masuk ke akun itu.

Cookie fungsionalitas

Cookie fungsionalitas memungkinkan kami mengoperasikan situs sesuai dengan pilihan yang Anda buat. Misalnya, kami akan mengenali nama pengguna Anda dan mengingat bagaimana Anda mengubahsuaikan situs selama kunjungan berikutnya.

Cookie analitis

Cookie ini memungkinkan kami dan layanan pihak ketiga untuk mengumpulkan data agregat untuk tujuan statistik tentang bagaimana pengunjung kami menggunakan situs web. Cookie ini tidak berisi informasi pribadi seperti nama dan alamat email dan digunakan untuk membantu kami meningkatkan pengalaman pengguna Anda di situs web.

SECTION 11 - CHANGES TO THIS PRIVACY POLICY
Kami berhak mengubah kebijakan privasi ini kapan saja, jadi harap sering-sering memeriksanya. Perubahan dan klarifikasi akan segera berlaku setelah posting mereka di situs web. Jika kami membuat perubahan material pada kebijakan ini, kami akan memberi tahu Anda di sini bahwa kebijakan tersebut telah diperbarui, sehingga Anda mengetahui informasi apa yang kami kumpulkan, bagaimana kami menggunakannya, dan dalam keadaan apa, jika ada, kami menggunakan dan / atau mengungkapkan saya t. Jika toko kami diakuisisi atau digabungkan dengan perusahaan lain, informasi Anda dapat ditransfer ke pemilik baru sehingga kami dapat terus menjual produk kepada Anda.

PERTANYAAN DAN INFORMASI KONTAK
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our support from within your account.